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YOUR PRIVACYYour privacy is important to me. This Privacy Notice explains how I collect, use, store and protect your personal information when you contact me or use my counselling services.Kate Horne Therapy RUN Ltd is committed to protecting your personal information and handling it with care, respect and confidentiality.WHO I AMI am Kate Horne, a UK-qualified Counsellor and Psychotherapist and a Registered Member of the British Association for Counselling and Psychotherapy (BACP). I provide professional online counselling for adults via Zoom. If you have any questions about this Privacy Notice or how your information is handled, please contact me: Email: kate@khornetherapy.co.ukWHAT INFORMATION I COLLECTDepending on the nature of your enquiry or our therapeutic work together, I may collect:• Your name • Email address • Telephone number • Your preferred method of contact • Emergency contact details (where appropriate) • Information you choose to share during enquiries or therapy sessions • Brief clinical notes relating to our work together • Appointment and payment informationWHY I COLLECT YOUR INFORMATIONYour information is collected to: • Respond to your enquiry • Arrange appointments • Provide professional counselling services • Maintain appropriate clinical records • Meet legal, ethical and professional obligations • Ensure safe and effective therapeutic careLAWFUL BASIS FOR PROCESSINGYour personal information is processed in accordance with UK data protection legislation.The lawful basis for processing your information includes: • Performance of a contract (providing counselling services) • Legitimate interests • Compliance with legal obligations • Where appropriate, your consent. Special category health information is processed only where permitted under UK data protection law for the provision of counselling services.HOW YOUR INFORMATION IS STOREDI take appropriate measures to keep your information secure. Information is stored using password-protected systems and secure electronic records. Online counselling sessions are conducted using Zoom. Reasonable steps are taken to prevent unauthorised access, disclosure or loss of your personal information.CONFIDENTIALITYEverything discussed during counselling is treated as confidential.However, confidentiality may need to be broken if: • There is a serious risk of harm to yourself or another person. • A safeguarding concern requires action. or Disclosure is required by law or court order. • There is a legal obligation to share information.Where possible, I will always discuss this with you before any disclosure is made.HOW LONG INFORMATION IS KEPTClinical records are retained only for as long as necessary to meet professional, ethical and legal requirements.. Once no longer required, records are securely destroyed.SHARING YOUR INFORMATIONYour personal information is never sold or used for marketing purposes.Information will only be shared where: • You have given your consent. • It is legally required. • It is necessary to protect you or another person from serious harm.YOUR RIGHTSUnder UK data protection legislation, you have the right to: • Request access to your personal information. • Request correction of inaccurate information. • Request deletion where appropriate. • Request restriction of processing. • Object to certain types of processing.• Request information about how your data is used. If you have concerns about how your information is handled, please contact me in the first instance.WEBSITE COOKIESThis website is hosted using Google Sites. Google may use essential cookies to enable the website to function correctly.If third-party services are used, those providers may also use cookies in accordance with their own privacy policies.EXTERNAL LINKSThis website may contain links to external websites.I am not responsible for the privacy practices of other websites and encourage you to read their privacy notices.CHANGES TO THIS PRIVACY NOTICEThis Privacy Notice may be updated from time to time to reflect changes in legislation, professional guidance or my counselling practice.The most recent version will always be available on this website.CONTACTKate Horne Therapy RUN LtdEmail: kate@khornetherapy.co.ukThank you for trusting Kate Horne Therapy RUN Ltd with your personal information.
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